Contact Us Online

 

Contact us via our online platform

What is eConsult?

eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care.

Use eConsult for:

Clinical appointments for new and follow ups

  • GPs
  • Clinical Pharmacists
  • Paramedics
  • Social Prescribers
  • Health and Wellbeing Coach
  • Muscular-Skeletal Team

Use eConsult administration for:

  • Sick notes ( Please be aware if you are requesting your first sick note then the GP may need to speak with you).
  • Other requests/queries of documentation.

eConsult is open:

  • Monday and Tuesday: 7:30am to 9:30am
  • Wednesday to Friday: 7.30am to 10am

Use eConsult

 

How eConsult can help

If you are unsure how to use eConsult please watch the video.

If you are unable to complete an eConsult you can telephone the surgery Monday and Tuesday: 8am to 9:30am and Wednesday to Friday: 8am to 10am.

One of our Care navigators will be able to assist you and guide you on how to use so you can do econsult in the future. Alternatively family members or friends are able to complete this on your behalf online.

Kent House Surgery
36 Station Road
Longfield
Kent
DA3 7QD

Telephone: 01474 702 127

New Ash Green Surgery
New Ash Green
Longfield
Kent
DA3 8RH

Telephone: 01474 873 828